Our belief is that we offer our customers the best technical support we can. Our team of developers and support staff will respond to your support requests to the best of their ability - and if they don't have an immediate solution, they usually know who does.

Support Policy
Every Datalinx software module is available with a comprehensive support agreement and a well-defined technical support procedure that we always follow, so you know what to expect and we know what to do.


Remote Support
Many of our long-term customers make use of our dial-in support, which eliminates technician travel time, shortens time to first-fix and, of course, reduces costs.
 

Custom Development
Datalinx has a long background in software development, and as we develop all our own products, we can customise aspects of our software just for your business and ensure that it is supported in the future.

Require Support?
In the first instance, contact your normal Sage business partner, most of whom can deal with your query. If not, they will contact us on your behalf.

Online Support
View our online Product Support and Partner Resources area for technical bulletins, troubleshooting advice, product manuals and system literature.

Should you wish to contact us directly, please use the following:
Telephone: 01342 324469

Email Support
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