Software Lifecycle

The Datalinx software lifecycle policy

We adopt a policy to formalise our procedure of withdrawing support for software systems and versions that are no longer sold by Datalinx and/or use technology that we no longer suppor.

What does this mean?

This doesn't mean the software will stop working. The software can still be used, but we will withdraw support, updates and upgrades in a phased approach. When we announce the withdrawal of support, if the version of the software is affected we will contact you to advise you of the date on which support will cease, along with details of upgrade offers available to you.

Why do we do this?

It is standard industry practice for technology companies to withdraw support for older versions of software. Every year we invest in research and development to improve our software and services. We do this in line with regular customer feedback and to take into account new technology and changes in legislation. We believe that using the latest software is the best way for us to help you run your business effectively and by concentrating our resources on looking forward, we can help your business move forward too. We also want to ensure that we continue to offer the best level of support for our software that we can. We want you to be able to reach technical experts with the right level of knowledge to answer your questions quickly.

For more information about this software lifecycle policy and to discuss what options are available to help you upgrade your software to a supported version, please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Datalinx Products no longer available to purchase

• IC Scan / DL Scan
• Inventory Manager 50
• Mobile Order and Delivery
• Proof of Delivery Manager
• Works Manager