The cost of inaccurate locations 

Poor location accuracy affects far more than stock counting. 

• When operators cannot trust the location information available to them, they begin compensating for it manually. 
• They search neighbouring bins. 
• They ask colleagues if they have seen the stock. 
• They check reserve locations. 
• They investigate whether another picker has already moved it. 
• Eventually, what should have been a straightforward pick becomes a stock investigation. 

And once confidence in the system begins to fall, another problem emerges.